![]() They’ll be able to cancel and refund your order. If you’ve changed your mind, not to worry, you can call your collection store directly. Your delivery date will be confirmed once we have received all dimensions and other details required to begin manufacture.We’ll let you know how long it will take for your product to be manufactured and delivered on the product page.Please note that delivery to some locations may take longer, or be subject to restriction If you live in certain parts of the UAE, it may take a little longer for a next day home delivery order to arrive, or you may be living within a vendor delivery exclusion zone.We are unable to deliver to some addresses.Your order will only have one delivery charge. If your order contains bulk delivery items, as well as standard and/or large delivery items, you’ll be charged for bulk delivery. If your order contains large delivery items, as well as standard delivery items, you’ll be charged for large delivery.The delivery date will be based on the product with the longest timescale shown. If ordering multiple items, please be aware that these may be grouped together for a single delivery.Check the details provided at the checkout. If you are ordering more than one item, please be aware that items may not be delivered together.If you need to return your order for any reason Products can be returned to any QCON store, whether bought in-store or online.It is not possible to amend or cancel orders placed for next day delivery due to the limited time between the order being placed and being dispatched for delivery.If you no longer wish to receive your order, you can refuse delivery of the goods and we will refund your money. As a result, there are limited circumstances where we can cancel your home delivery order. This means we have a small window (often less than couple of hours) in which we can cancel an order. We want you to receive your items quickly, so we begin to process your order as soon as we receive it.If you’re not in when we try to deliver, we’ll leave a card letting you know how to rearrange delivery for a suitable time.You will need to be in to receive your delivery, and a signature may be required.Some items may be delivered to kerb-side (the street outside your home) or to a ground floor room of your choice.The majority of our products will be delivered to your front door.Our bulk delivery service excludes some restricted areas by our courier and transportation companies.Minimum order value of AED 125 across any combination of bulk delivered products.Receive a call from the driver when on route.A signature will be required on delivery.If next day doesn’t suit you or not possible, another date shall be communicated to you by our team.Friday deliveries are available to certain locations.Delivery times range from 2 to 7 working days, depending on availability of stock Our team will do their best to prioritize, if possible. Order by 10am and request next day delivery (excluding Friday and public holidays).If products are in stock, we can deliver most items on the next day, subject to them being available in store, they are eligible for home delivery, have a minimum load limit of less than and within within radius of the store. Next day delivery as standard for hundreds of products, depending on availability of stock. ![]() Returns are straight-forward - If you've changed your mind and need to send items back, it's quick to return parcels at a QCON store.Ģ5aed up to 25kg, 1.50aed for every additional 1kg.Making it easy to collect a parcel - Have your online shopping delivered to a collection point and you can collect it at a time that it suits you.QCON has partnered with the local approved courier and transport companies to make collecting, returning and sending products easy Instead, we’ll place items by your front door. We’ll no longer deliver items into customers’ homes. This is why we’re making some changes to minimize contact during delivery. The safety of our colleagues and customers is our priority. We are focussed on protecting our colleagues and customers while continuing to safely deliver products to you. We’re making some changes to the way we make our deliveries. Mining, tunneling & underground constructionĪt QCON, we offer standard delivery in 2 – 5 working days depending on the availability of stocks, bulk delivery services to help you get everything you need for your DIY project, direct to your door.Concrete repair, protection structural reinforcement.
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